Review: Dynamic Audio/Video of Houston, TX
From our own experiences, I have to recommend against doing
business with this company. We currently have a lengthly complaint on
file with the Houston Better Business Bureau (BBB) about this company.
Worse yet, they answered the original BBB complaint with non-factual
statements easily disproved using their own documents and receipts.
While the equipment sold by this company was usually sold at a
fair price and without pressuring us, having work done by their
installation staff resulted in our computer network and phones being
dead, with a promise to return to fix it not until the following week.
Additionally, the installers missed the appointment time by almost 4
hours, causing me to loose half a day of work. They also arrived
without the necessary parts, and had to spend an hour returning to
the main office to retrieve them, during which I had to pay the regular
rate.
In the end, I finally gave up, asked them not to return, and fixed
the entire mess myself, which required me to purchase several new
jacks and rewire 4 outlets so the wiring was not crossed.
I was still required to pay the full cost of the installation,
though, because until I did, the owner would not return a damaged
speaker that he sold to me and which I took in for replacement.
We will never do business with this company again.
Jun-2003: Good News! Recent checks show this company has gone out of business!
This file last modified 06/14/03
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